Terms and Conditions

1. Scope and Acceptance

These Terms and Conditions apply to all access to and use of the Tekkers Tech website, mobile application, and related services (together, the Platform). By creating an account, browsing the Platform, booking a game, hosting a game, making a payment, or otherwise using the Platform, the user agrees to be bound by these Terms and Conditions.

If a user does not agree to these Terms and Conditions, that user must not use the Platform.

2. Identity of the Platform Operator

The Platform is operated by Tekkers Tech ("Tekkers", "we", "our", or "us"). Tekkers is a digital platform that enables users to discover, create, manage, and reserve sports activities.

For legal notices, support, and complaints, users may contact: support@tekkers.nl, privacy@tekkers.nl, or www.tekkers.nl.

3. Nature of the Service

Tekkers acts solely as a technology platform and intermediary. Tekkers facilitates the publication of user-created sports activities, enables users to reserve places, and supports communication and payment flows through approved payment providers.

Unless Tekkers explicitly states otherwise in writing for a specific event, Tekkers does not organize, supervise, referee, insure, control, or manage user-created games. Hosts remain solely responsible for the events they create, including the accuracy of event details, the lawful use of venues, the safety of the activity, and their conduct towards participants.

4. Eligibility

Use of the Platform is strictly limited to persons aged 18 years or older. By creating an account, booking a game, or hosting a game, the user confirms that they are at least 18 years old and legally capable of entering into binding agreements.

Tekkers may suspend or permanently terminate any account if it reasonably believes the user is under 18 or has provided inaccurate or misleading information.

5. User Accounts

Users must provide accurate, complete, and up-to-date account information. Each user is responsible for maintaining the confidentiality of login credentials and for all activity carried out through that account.

Users must immediately notify Tekkers if they suspect unauthorized access, misuse, or a security breach relating to their account. Tekkers may suspend or remove accounts where necessary to protect the Platform, users, or third parties.

6. Bookings and Reservations

A reservation becomes binding once the relevant booking flow has been completed and payment, where applicable, has been successfully authorized by the payment provider. Tekkers may display availability, prices, host rules, cancellation windows, and other conditions as part of the booking flow.

Hosts may set reasonable participation requirements, such as skill level, maximum capacity, equipment requirements, or punctuality expectations, provided such requirements are clearly communicated and comply with law and Platform rules.

7. Payments

Payments on the Platform may be processed through external payment providers, including providers such as Stripe. Tekkers may charge booking fees, platform fees, host service fees, subscription fees, or other clearly disclosed charges.

By submitting payment details, the user authorizes the relevant payment provider to process the payment. Tekkers does not store full payment card details unless expressly stated and technically required under a compliant payment arrangement.

All prices shown on the Platform shall be displayed before checkout. VAT or similar taxes shall be included or excluded as legally required and as displayed during the checkout process.

8. Cancellation and Refunds

The Tekkers Refund and Cancellation Policy forms an integral part of these Terms and Conditions. By making a booking, the user agrees to the refund and cancellation rules presented on the Platform and in the Refund and Cancellation Policy.

Unless otherwise stated for a specific game or subscription: a user who cancels at least 24 hours before the scheduled start time is eligible for a refund or platform credit; a user who cancels within 24 hours of the scheduled start time may lose the right to a refund; and if a host cancels, affected users shall be entitled to a refund or credit, subject to the applicable policy.

Tekkers may grant goodwill credits or exceptions at its discretion. Such exceptions do not create precedent.

9. User Conduct

All users must behave lawfully, respectfully, and safely on the Platform, in Platform communications, and at any activity discovered or arranged through the Platform.

The following conduct is prohibited: violence, threats, intimidation, or harassment; discrimination, hate speech, or abusive conduct; fraud, fake listings, or payment abuse; repeated no-shows or repeated last-minute cancellations without good reason; dangerous play or unsafe conduct; damage to facilities or property; use of the Platform to redirect users to competing services in bad faith; and misuse of personal data or private information.

Tekkers may warn, suspend, restrict, or permanently ban users for breach of these Terms, the Community Rules, or any applicable law.

10. Safety and Participation at Own Risk

Participation in sports activities involves inherent and unavoidable risks, including the risk of physical injury, illness, accident, property damage, or other loss. By joining or hosting a game through the Platform, each user acknowledges and accepts those risks.

Each user participates entirely at their own risk and is responsible for assessing their own medical and physical suitability to participate; using appropriate equipment; following lawful and reasonable instructions from the host and venue; arranging their own insurance where desired or necessary; and safeguarding their own belongings.

To the fullest extent permitted by Dutch law, Tekkers shall not be liable for injuries, accidents, theft, lost property, venue issues, user misconduct, host misconduct, or other losses arising out of participation in user-created games, except where such liability cannot be excluded by law.

11. Hosts and User-Created Events

Any user who creates a game or activity on the Platform acts as an independent host. Hosts are not employees, contractors, agents, or representatives of Tekkers.

Hosts are solely responsible for ensuring the accuracy of their listings; having the right or permission to use the listed location; conducting the activity lawfully and safely; treating participants fairly and respectfully; complying with venue rules and all applicable law; and handling their own tax obligations if applicable.

Tekkers may moderate, remove, or suspend any host or listing where reasonably necessary for safety, fraud prevention, legal compliance, or protection of the Platform.

12. Third Parties and Venues

Tekkers is not responsible for the acts, omissions, availability, or conduct of venues, facility operators, hosts, users, or payment providers. Any dispute regarding venue access, facility conditions, host behaviour, or third-party services may be investigated by Tekkers for moderation purposes, but Tekkers is not a party to such underlying arrangements unless expressly stated otherwise.

13. Content and Platform Materials

Users may submit profile information, messages, event descriptions, images, and other content through the Platform. Users remain responsible for the legality and accuracy of content they upload.

By uploading content, the user grants Tekkers a non-exclusive, worldwide, royalty-free licence to use, store, display, reproduce, and process such content for operation, moderation, support, security, analytics, and promotion of the Platform.

Tekkers may remove content that it reasonably considers unlawful, misleading, harmful, infringing, or contrary to these Terms.

14. Intellectual Property

All rights in the Platform, including software, design, logos, trademarks, text, branding, user interface elements, databases, and platform materials, are owned by Tekkers or its licensors.

Users may not copy, scrape, reverse engineer, commercially exploit, reproduce, or distribute Platform materials without prior written permission, except as permitted by mandatory law.

15. Suspension and Termination

Tekkers may suspend, restrict, or terminate access to the Platform immediately where reasonably necessary for safety, fraud prevention, breach of these Terms, legal compliance, repeated misconduct, or protection of users or the Platform.

Tekkers may also remove specific bookings, listings, or hosting rights without fully terminating an account where that is a proportionate response.

16. Liability Limitation

To the fullest extent permitted by law, Tekkers shall not be liable for any indirect damage, consequential damage, loss of profit, loss of data, reputational loss, or loss of opportunity.

Where Tekkers is found liable, its aggregate liability shall in all cases be limited to the total amount paid by the relevant user to Tekkers through the Platform in the twelve months preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under Dutch or EU law, including liability arising from fraud, intentional misconduct, or other mandatory legal protections.

17. Privacy

Tekkers processes personal data in accordance with its Privacy Policy. By using the Platform, users acknowledge that Tekkers processes personal data as necessary to operate the Platform, provide support, prevent fraud, and comply with law.

18. Changes to the Terms

Tekkers may amend these Terms and Conditions from time to time. Material changes will be notified through the Platform, by email, or by other reasonable means. Continued use of the Platform after the effective date of updated terms constitutes acceptance of the revised terms.

19. Governing Law and Jurisdiction

These Terms and Conditions are governed exclusively by Dutch law. Any dispute arising out of or in connection with these Terms, the Platform, or its use shall be submitted to the competent courts of the Netherlands, without prejudice to any mandatory consumer rights regarding jurisdiction.